Currently there is an ongoing issue with bet settlement. Some bets have been settled incorrectly and therefore the settlement is paused until this is solved.
For example: some of you may notice that a bet is graded as won or lost but the profit is still zero.
Don’t worry, we will re-run the settlement when this is fixed.
Sorry for the inconvenience.
Should I check and settle these manually or just wait till issue is resolved?
I would advise to wait. We’re working on it full time.
Unless you’re really eager to know the result of the bets
The grading is now running as expected again. Sorry for the inconvenience and thanks for the patience.
If you experience anything out of the ordinary with your graded bets which were placed between March 2nd and 4th please let us know by contacting email@example.com.
Are there issues with bet settlement again today?. No bets have settled in the bet tracker so far today
I have problems too, no bets setlled automatically for any bookie. I use Betfair, Bet365, Unibet, Bet at home
The settlements should work fine now. If not, email support and we’ll take a look.
Hi @Simon my bets have not settled today, could you look into it?
It might have been down a day or two.
If you want fast replies, use the chat!