Suprabets did the curacao thing

i tried to withdraw 1000euros, but instead of having money they send me this email.

Dear player,

Your account has been flagged in our database by the Department of Risk and Fraud Prevention due to suspicious activity.

It violeated our terms and conditions, Section 11.5.1 of our general terms and conditions.

We invite all players to gamble in a recreational environment with fair conduct so that all customers can enjoy our services.

According to our terms We are entitled to void your winnings and retain your balance, but instead we will refund your deposit and close your account.

Please make a withdrawal of your balance that now is your deposit amount.

Thanks for understanding

Best regards,

SB Team

any advice to get my money or did curacao win?

How did it go?