Value betting software

Hello members,
I started value betting some 2 weeks ago and so far so good however, my software version crashed yesterday and it has since failed to come back on. It shows error messages on starting it. Is there anyone else experiencing this or can anyone out there advise on how to fix this?

Hi, Please see your inbox as I have written a direct message to you on how to solve the issue. If you experience any other problems later on, please email support or find us on our website chat. This community channel is not for specific support inquiries. Thanks!