Evobet and Svenbet denying payout (Need help)

Hello, for about two months I have been betting on (amongst other sites) gaming sites owned by L.C.S Limited, CW Marketing B.V., and Famagousta B.V., which are completely identical betting clones with the same bonuses and the same website design. I have been doing this because they offer a very good sports bonus. I open an account on one of their sites and take the welcome bonus and also one or two reload bonuses that they send out afterward. Then I move on to the next site and do the same. Here is a list of the different sites if you are interested:

L.C.S Limited
slotshammer.com
scarabet.io
foggybet.com
yugibet.com
onestepcasino.com
svenplay.com
betnflix.com
sonsofslots.com
wallacebet.com
lapilanders.com
nucleonbet.com
betsamigo.com
betstro.com
bonusbet.com
21.red
nordscasino.com

CW Marketing B.V.
playfastcasino.com
evobet.com
campeonbet.com

treasurespins.com
svenbet.com

Famagousta B.V.
supacasi.com
supacasi.io
divasluckcasino.com
ohmyzino.com
21bets.com
21bets.io
lucyscasino.com
4kasino.com
jupicasino.com

I engage in live betting and ensure that I maintain a positive EV. I also use the bets provided by RebelBetting’s software, allowing me to profit from bonuses and CLV.
The other day, I deposited 200 EUR on Evobet and 200 EUR on Svenbet (both owned by CW Marketing B.V) and received a 100% sports bonus on each betting site. Things went well on both, and I had 1,161 EUR on Evobet and 735 EUR on Svenbet to cash out after meeting the wagering requirement.
The next day, I received emails saying the following:

Dear Linus

We would like to inform you that your withdrawal has been cancelled by the payments department and the amount of 960.95€ has been removed from your balance due to the breach of the following Terms & Conditions:

11.1. The following practices in relation to the Services:
a) abuse of bonuses or other promotions (as defined in paragraph 11.4)
b) using unfair external factors or influences (commonly known as cheating)
c) taking unfair advantage (as defined in paragraph 11.4);
d) opening any Duplicate Accounts; and/or
e) undertaking fraudulent practice or criminal activity (as defined in paragraph 11.4), constitute “Prohibited Practices” and are not permitted. We will take all reasonable steps to prevent and detect such practices and to identify the relevant players concerned if they do occur.

11.2. You agree that you shall not participate in or be connected with any form of Prohibited Practice in connection with your access to or use of the Services.

11.3. If:
a) We have reasonable grounds to believe that you have participated in or have been connected with any form of Prohibited Practice (and the basis of our belief shall include the use by us of any fraud, cheating and collusion detection practices which are used in the gambling and gaming industry at the relevant time); or
b) You have placed bets and/or played online games with any other online provider of gambling services and are suspected (as a result of such play) of any Prohibited Practice or otherwise improper activity; or
c) We become aware that you have “charged back” or denied any of the purchases or deposits that you made to your account; or
d) You become bankrupt or suffer analogous proceedings anywhere in the world,
then, (including in connection with any suspension and/or termination of your account) we shall have the right, in respect of your account to withhold the whole or part of the balance and/or recover from the account the amount of any deposits, pay-outs, bonuses or winnings which have been affected by or are in any way attributable to any of the event(s) outlined in this paragraph.

11.4. For the purposes of this paragraph 11:

a) A “fraudulent practice” means any fraudulent activity engaged in by you or by any person acting on your behalf or in collusion with you, and shall include, without limitation:
fraudulent charge-backs and rake-back activity;
the use by you or any other person who was participating in the same game as you at any time, of a stolen, cloned or otherwise unauthorized credit or debit card, as a source of funds;
the collusion by you with others in order to gain an unfair advantage (including through bonus schemes or similar incentives offered by us);
any attempt to register false or misleading account information;
any actual or attempted act by you which is reasonably deemed by us to be illegal in any applicable jurisdiction, made in bad faith, or intended to defraud us and/or circumvent any contractual or legal restrictions, regardless of whether such act or attempted act actually causes us any damage or harm;

b) An “unfair advantage” shall include, without limitation:
the exploitation of a fault, loophole or error in our or any third party’s software used by you in connection with the Services (including in respect of any game);

the use of automated players (‘bots’), or other 3rd party software or analysis systems; or
the exploitation by you, of an ‘Error’ as defined in paragraph 18, in any case either to your advantage and/or to the disadvantage of us or other.

c) Bonus Abuse includes, but is not limited to:
i. breach of terms and conditions of a bonus, free bets or any other promotional offer
ii. the opening of multiple accounts to claim multiple bonuses;
iii. all bonuses are subject to bonus use limitation based on the bonus engine, and, unless stated otherwise, they shouldn’t be used more that 6 times per calendar month; if for any reason a bonus code is used by an individual player over the stated amount, the Company reserves the right to further investigate bonus abusing pattern and deduct bonus winnings plus all 3rd-party charges arising from player’s activity (payment fees, providers fees, etc)
Where there is a reasonable suspicion that the Account Holder has committed or attempted to commit a bonus abuse, either on their own or as part of a group, company reserves the right to:
i. forfeit the bonus allocated to the Account Holder and any winnings from that bonus, and/or
ii. revoke, deny, or withdraw a bonus offer from the Account Holder, and/or
iii. block an access to particular products, and/or
iv. exclude the Account Holder from any future promotional offers, and/or
v. terminate the Account Holder’s account with immediate effect.

12.10 Website reserves the right, in its sole discretion, to void any winnings and forfeit any balance (winnings and deposits) in your betting account, to terminate the Agreement and/or to suspend the provision of the Services or deactivate your account if:

i) we identify you have disguised, or interfered, or taken steps to disguise or interfere, in any way with the IP address of any Device used to access our Site (such as using a Virtual Private Network “VPN”)

ii) it comes to our attention that the customer used forged documents (photos, scanned documents, screenshots etc.) during the verification procedure or in any point time the Agreement is active

iii) there is a reasonable suspicion that you have committed or attempted to commit a bonus abuse, either on your own or as part of a group

iv) you are involved in any fraudulent, collusive, fixing or other unlawful activity in relation to Your or third parties’ participation or you use any software-assisted methods or techniques or hardware devices for Your participation in any of the services provided by the Website.

12.11 Website reserves the right to close down existing accounts without explanation. In this event, or in the event of an account closure by a customer the full balance will be paid out unless any fraudulent (e.g. Arbitrage, etc.) behavior is suspected. In case of fraudulent behavior, winnings will be voided and deposits will be refunded after we deduct the corresponding administrative and transaction fees and any fees that Website is obliged to pay to the competent authorities due to a customer’s complaint. Website also reserves the right to report to the appropriate authorities, if any customer is involved in any form of suspected fraudulent behavior.

12.11.1 As “Sportsbook Bonus abuse” the Website refers to the method employed by certain players to exploit Sportsbook offers to their advantage. In such instances, we reserve the right to void bets, deduct winnings and remaining funds, or return the user’s initial deposit at the Website’s discretion. Indicators that strongly suggest a user is abusing our offers through the bonus abuse system include, but are not limited to, the following:

i) Making only one deposit to receive the maximum bonus available.

ii) Initiating betting activity with a single or double bet with a stake equal to his deposit plus the bonus money.

iii) Commencing betting activity with single bets, with stakes totaling his deposit placed on high odds selections (average of 2.0 and higher) and wagering the exact amount required to clear the bonus prior to requesting a payout.

iv) Consistent use of the above-mentioned strategy and otherwise limited engagement with the platform beyond depositing to receive bonuses, suggesting a sole interest in exploiting deposit offers.

v) Consistently maxing out bets and focusing on the same markets and betting strategy, avoiding any diversification of the betting portfolio.

vi) Presence of multiple accounts associated with the same individual, often used to exploit deposit bonuses repeatedly.

In such cases, the Website reserves the right to take appropriate actions to address bonus abuse, as outlined in our terms and conditions.


They basically say that I am violating their “Bonus Abuse” terms and policies. This is the third time I’ve made a deposit on Evobet and the second time on Svenbet, and it’s because THEY send out offers for reload bonuses. Then they claim that I am violating their terms because I am using their bonus too much. It’s obvious they both work together since they both have the same owner but I have not yet deposited money on any of their other sites. Do you guys think this is fair done by them or should i appeal against this somehow and in that case how do I go on doing so? Help plz!

I got limited on Evobet and powbet at the same time and powbet paid me without any trouble for about 4-5k. Evobet is still stalling for 150$ lol asking me more proof of identity. Did u open multiple account on the same book?

This part is just wow :
‘‘v) Consistently maxing out bets and focusing on the same markets and betting strategy, avoiding any diversification of the betting portfolio.’’
wtf lol

1 Like

Nope, I only have one account. I will try to contact someone who can help me with this; there are some websites that seem to assist people with such issues.

Yeah, these terms basically state that they can decide whether or not to pay out the money because the terms say that if they “suspect” something is suspicious, they can simply claim suspicion whenever they feel like it. Most of the time, they choose to pay out because it’s usually a losing player who will likely deposit more.

22bet would not pay me and I made a complaint to their gaming commission and after a month they finaly pay me.

1 Like

I am sorry about this. We will of course be monitoring this closely.

Here’s what you can do when a bookmaker withholds your winnings seemingly unlawfully:

  • Contact Customer Support: First, try contacting the bookmaker’s customer support directly. Explain the situation calmly and clearly. Request an explanation for why your winnings are withheld and ask them to reconsider. Keep copies of all communication with the bookmaker, including emails, chat transcripts, and screenshots. Have your bet slip or any other record of your winning wager handy.

  • Make public complaints. For instance file a complaint with SBR, and post about your experience on Trustpilot, Google Review and other places.

  • Report to Regulatory Body: Most countries have a regulatory body for gambling. File a complaint with the relevant regulatory body if the bookmaker doesn’t provide a satisfactory explanation or resolve the issue.

  • Consider Alternative Dispute Resolution (ADR): Some gambling commissions offer ADR services, which mediate disputes between gamblers and bookmakers. This can be a faster and cheaper option than going to court.

  • Legal Action: If all else fails, you may consider taking legal action against the bookmaker. This can be expensive and time-consuming, so it’s best to consult with a lawyer specializing in gambling law to assess the merits of your case.

That is great to hear! Maybe there is hope still!

I have now submitted a complaint to Antillephone NV, who are the licensing authority for Evobet and Svenbet, detailing the entire situation and its circumstances. I am currently awaiting a response from them. As I understand it, this falls under the category of a Regulatory Body or ADR.

I have also tried to get more answers from Evobet, asking them to explain or provide evidence of how I violated any of the Terms and Conditions, but they keep giving the same response. They only state that I have breached the terms without specifying how.
This is their answer:

Dear Linus

Thank you for contacting us.

We can understand the difficulty of the situation.

However, please be informed that our decision is final and was made in accordance with our terms and
conditions.

We would like to inform you that our Terms and Conditions are approved and authorized by the licensing regulator, aiming to ensure that all gaming activities are carried out in a socially responsible manner. Terms and conditions which have been provided and explain why the deduction took place.

We kindly request you to understand.